Conflict Resolution: Skills and Strategies for Talking It Out

excerpted from

Conflict Resolution Across Cultures:
From Talking It Out to Third Party Mediation

by
Selma Myers and Barbara Filner
Published by Diversity Resources, Inc.
Amherst, MA 01002

TALKING IT OUT

Table of Contents

CHAPTER I: Disputes Across Cultures

CHAPTER II: Personal Skills for Resolving Conflicts

CHAPTER III: Making Talk Work

CHAPTER IV: Resolving Conflicts Across Cultures

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