Mediation Across Cultures

The following material is excerpted from, Conflict Resolution Across Cultures: From Talking it Out to Third Party Mediation by Selma Myers and Barbara Filner. For more information see, www.diversityresources.com or all 800-865-5549.

Contents

Mediation Concepts

Definition of Mediation

General Principles of Mediation

The Mediation Process

Stages of Mediation: A Sample Model

Details of the Process

Profile of a Good Mediator

Influence of Culture on Mediation

Five Cultural Issues to Consider

Mediation and Culture IQ Quiz

Mediation Tips

Before the Mediation

During the Mediation

Dealing with Conflict Within a Mediation

Tips for Communication with Non-Native Speakers of English

Appendix: Highly Recommended Reading

Authors' Biographies

Selma Myers

Barbara Filner

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